Legal

Website Privacy Policy

Last updated: [insert date] 2025

This policy covers information collected through the InPlay website — for example, when you book a demo or contact us.

This Website Privacy Policy explains how InPlay ([legal entity name — to confirm]) (we, us, our) collects, uses and protects personal information when you use this website. We are committed to complying with applicable privacy laws. In this policy, “personal information” has the meaning given in the New Zealand Privacy Act 2020, and — for visitors in Australia — we also have regard to the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect through this website

  • Information you give us — when you complete the “Book a demo” form or otherwise contact us: your name, role, venue or company name, country, venue type, number of gaming machines, email address, phone number, and anything you include in your message.
  • Information collected automatically — when you browse the site we may collect technical information such as your IP address, device and browser type, the pages you visit and how you interact with them. This is collected via cookies and similar technologies — see our Cookie Policy, where you can manage your preferences.

How we use your information

We use the personal information collected through this website to:

  • respond to your enquiries and arrange product demonstrations;
  • provide, operate, maintain and improve the website;
  • understand how the website is used, so we can make it better;
  • send you information you have requested or that is relevant to your enquiry (you can opt out at any time);
  • carry out our general business and administrative functions; and
  • meet our legal and regulatory obligations.

Where we rely on your consent (for example, certain cookies or marketing communications), you can withdraw that consent at any time — by adjusting your cookie preferences, using the “unsubscribe” link in our emails, or contacting us.

Sharing your information

We do not sell your personal information. We may share it with:

  • trusted service providers who help us run the website and our business (for example website hosting, analytics and customer-relationship tools), under confidentiality obligations;
  • other companies within our group; and
  • government or regulatory authorities, or others, where required or permitted by law, or to protect our legal rights.

Some of our service providers (for example Amazon Web Services) may store or process information outside New Zealand and Australia. Where that happens, we take reasonable steps to ensure your information remains protected.

How we protect your information

We take the security of your personal information seriously and comply with our legal obligations to protect it. We use appropriate technical and organisational measures — including encryption in transit, access controls and secure hosting — and we monitor for and respond to security incidents. No method of transmission or storage is completely secure, but we take these obligations seriously.

How long we keep it

We keep personal information collected through the website only for as long as necessary for the purposes described above, or as required by law, after which it is securely deleted or de-identified.

Your rights

You have the right to request access to, and correction of, the personal information we hold about you. To do so, or to make a privacy complaint, please contact us using the details below. If you are not satisfied with our response, you can also contact the Office of the Privacy Commissioner (New Zealand) or, for Australian visitors, the Office of the Australian Information Commissioner (OAIC).

Cookies

We use cookies and similar technologies as described in our Cookie Policy, where you can turn each category on or off and save your preferences.

Changes to this policy

We may update this Website Privacy Policy from time to time by posting a new version on our website. Any change applies from the date we post it.

Contact us

If you have any questions about this policy, or wish to access or correct your personal information, please contact us at [insert email address].